In the world of enterprise AI, there’s talk, and then there’s Maven AGI. One year ago, they weren’t even on the map. Today, they’re turning that map into kindling. Because when a startup rolls out from the minds of Jonathan Corbin (ex-HubSpot), Sami Shalabi (ex-Google, 55+ patents deep), and Eugene Mann (ex-Stripe, machine learning whisperer), you don’t get a company. You get a signal. And this week, that signal just got a whole lot louder: $50 million in Series B from Dell Technologies Capital, with Cisco Investments and SE Ventures joining the party, alongside returning believers like Lux Capital, M13, and E14 Fund.
Let’s be real. The phrase “customer experience” has been passed around more than a mic at an open-mic night, but what Maven AGI is doing isn’t customer support, it’s customer orchestration. Think conductor meets code. The Boston-based team has built a Business AGI platform that doesn’t just react, it anticipates. With agentic AI that resolves 93% of inquiries autonomously, slashes average support resolution times by 60%, and drops ticket costs from $40 to $8, they’re not selling efficiency, they’re engineering inevitability.
And don’t mistake the résumé for the revolution. Jonathan Corbin brings two decades of turning SaaS chaos into customer joy. Sami Shalabi ran engineering at Google like a jazz band, Zingku to Google News, the man lives in patents. Eugene Mann led machine learning at Stripe and co-founded a nonprofit that delivered PPE when supply chains collapsed. This isn’t a founder trio, it’s a masterclass in systems thinking with soul.
In less than a year, Maven AGI grew from zero to 40 enterprise customers with seven-figure, multi-year deals and a 100% renewal rate. Clients like Tripadvisor, Clio, Papaya Pay, and Parivie Beauty aren’t just customers, they’re co-pilots in this new wave of intelligent orchestration. And as of this round, some of their investors are doubling down as customers. When your backers are signing contracts, not just checks, that’s called conviction.
So yeah, $78 million raised across three rounds is nice. But what Maven AGI is building goes deeper than valuation. This is a serverless, API-driven, multilingual, multi-integrated machine with an LLMAgent Orchestrator that doesn’t just talk the talk, it turns customer ops into a full-stack symphony. While the industry is still busy patching chatbots to help centers, Maven AGI is building a unified cortex for the enterprise.
The next chapter? Scaling this architecture across the full customer lifecycle, from support to sales to ops, with a product roadmap wired for proactivity, not reactivity. The mission isn’t just about response times. It’s about real-time understanding, enterprise trust, and the kind of AI infrastructure that doesn’t ask for permission, it creates demand.
