There’s a quiet revolution happening in vet clinics, and it doesn’t bark, purr, or wag its tail. It listens, predicts, automates, and it answers to Digitail. The Austin-based startup just closed a $23M Series B led by Five Elms Capital, with Atomico, Partech, byFounders, and Gradient Ventures all reupping. This isn’t just capital, it’s conviction that tech can finally fix the admin chaos holding back animal care.
Founded in 2018 by Sebastian Gabor (CEO) and Ruxandra Pui (CPO), Digitail was born from frustration, not theory. After a scheduling mishap forced Gabor’s dog to restart a vaccination plan, he decided enough was enough. What followed was a cloud-based, AI-native operating system for modern veterinary practices. One platform that handles everything: scheduling, SOAP notes, inventory, payments, and pet parent comms, all in real time, all connected.
And the results hit like a clean rhythm. 10K+ vets across 40+ countries run Digitail daily, serving over 3M pet parents. The company doubled its customer base in the last 12 months, driving a 40% surge in engagement across its platform. The Pet Parent App is quietly becoming the FaceTime of veterinary care, pulling 21K MAUs and 4.9 on iOS, 4.7 on Android. That’s product-market fit with teeth.
At the center is Tails AI, the company’s in-house assistant packing 15+ smart workflows. We’re talking AI SOAP dictation saving vets ~8 mins per record, patient summaries built in seconds, treatment verification powered by data, and voice-to-invoice capture that stops revenue leaks cold. Clinics report saving 50+ hours/month in admin time. That’s time turned back into medicine, not paperwork.
Digitail’s now flush with fresh fuel to scale across North America and beyond. Reed Edwards from Five Elms steps in with the precision playbook for high-velocity SaaS growth, while Atomico’s Andreas Helbig continues on the board guiding expansion and product depth. With total funding at $36.5M, this company isn’t chasing the pack, it’s building a new category.
Pui’s product intuition and Gabor’s endurance mindset (three-time Ironman, by the way) have turned a startup story into a play for global dominance. When your tech runs quietly and your users move faster, that’s not disruption, it’s evolution. 80% of vet clinics still rely on legacy software. That gap? It’s closing fast. The future of animal health doesn’t run on paper, it runs on Digitail.
