Let’s rewind. Back in 2015, Sylvain Perron was deep in the financial trenches at Protorisk Limited when he realized the problem wasn’t just clunky software, it was the fact that we were expected to think like the machines. That kind of backwards logic sparked a project that didn’t just ask better questions, it built the infrastructure for answers. Fast-forward to 2017, and with co-founder Justin Watson, Botpress was born. No hype, just conviction and code.
Now, 8 years later, the Quebec City-based team just closed a $25M Series B round led by Framework Venture Partners, with participation from Inovia Capital, Deloitte Ventures, HubSpot Ventures, and Decibel Partners. Big names backing bigger conviction. Jim Texier, Partner & CTO at Framework, has officially joined the board. Jon Sakoda from Decibel is still in the mix, and Jon Wolkin from Deloitte joins as a board observer. That’s not a cap table, that’s a coalition.
Let’s talk platform: Botpress is now the backbone for deploying AI agents, actual autonomous workers, not glorified chat scripts. They pivoted early from chatbot to LLM-native agent infrastructure, and that’s not hype, they’re powering over 750,000 users and 3,000+ customers worldwide. From customer support to FinTech and IT automation, these bots aren’t playing support, they’re running missions.
Sylvain Perron still serves as CEO, driving a team that’s scaling fast, 62 strong with plans to double. Jean-Bernard Perron is steering operations and finance as COO & CFO, while James Eaton and Dominic Jodoin run Solutions and Support Engineering like precision instruments.
Need receipts? Ruby Labs cut 65% of manual tickets with Botpress agents. Les Producteurs de lait du Québec launched Froméo, a cheese butler that recommends artisanal Quebec cheeses in French. Try doing that with a plug-and-play vendor bot. And when Ruby Labs hit 100,000 conversations with zero AI hallucinations? That wasn’t a fluke. That was architecture.
Their tech stack is as robust as it is elegant, isolated runtimes, orchestration layers, memory management, and support for OpenAI, Anthropic, Groq, and Hugging Face. SOC2, GDPR, OAuth? Check. But don’t get it twisted, this isn’t about compliance, it’s about trust at production scale.
Botpress isn’t selling dreams. They’re building the infrastructure the AI agent economy needs to grow up and get serious. A new data center in Europe is next. Voice support is coming. And this $25M? It’s rocket fuel for a mission already in motion.
