In collections, timing is everything. Miss the beat and you’re chasing shadows. Hit it right and you turn delinquency into opportunity. That’s what AKUVO has been doing since 2020, and now Vista Equity Partners is backing the play. Through its Endeavor Fund, Vista made a strategic investment in AKUVO, not for survival, but for scale.
Founder and CEO Jay Mossman didn’t build AKUVO to tweak legacy software. After four decades in fintech, including turning Akcelerant into the most widely used collections and origination platform among credit unions before selling it to Temenos, Jay Mossman knew the industry was stuck. Collections were running on cassette tapes while consumers lived in streaming mode. AKUVO launched to fix that gap, with Aperture as its flagship platform. Aperture isn’t just software, it’s a lens, sharpening visibility for banks and credit unions where guesswork once ruled.
The results are loud. Publix Employees Federal Credit Union cut delinquency by $363,000 in one month. USF Federal Credit Union completed collection queues 60 percent faster. OnPath Credit Union drove cost per dollar collected down to a single penny. Virtual Collector, AKUVO’s autonomous digital agent, cured over $385 million in balances in July alone, 27 percent of customer recovery efforts. Institutions from $98 million to $40 billion in assets are all on the same stage, proving Aperture scales from credit unions to complex banks.
Investors took notice early. VyStar Credit Union, BCU, Coastal Credit Union, and Reseda Group backed AKUVO’s growth, with Michigan State University Federal Credit Union President and CEO April Clobes confirming this funding ensures AKUVO delivers “innovation at scale.” Washington State Employees Credit Union joined in April with $3 million. These aren’t passive investors, they’re industry operators doubling down.
Now Vista enters with more than capital. Access to Vista’s Agentic AI Factory accelerates AKUVO’s development of smarter automation, behavioral analytics, and predictive modeling. Chief Technology and Product Officer Mark Price, Chief Revenue Officer Steve Castagna, Chief Financial Officer Laura Mohn, Chief Risk and Data Officer William Coffey, and Senior Vice President of Revenue and Relationships Michael Ruggiero gain the resources to move faster, integrate deeper, and expand reach.
The collections game is shifting under economic uncertainty, regulatory pressure, and changing consumer behavior. Adding staff won’t solve it. Smarter technology will. AKUVO is proving collections can be intelligent, efficient, and customer-focused. With Vista now amplifying the signal, the aperture widens, the focus sharpens, and the opportunity expands.
